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Terms and conditions

STUDIO & CLASSES – Terms and conditions

The following terms and conditions apply for: All casual classes, introductory offers, class packs, memberships and private classes are non-refundable and non-transferable between clients. No extension will be permitted to the specific valid time frame unless for medical reasons in which case a medical certificate may be required. No refunds will be provided.

Class bookings are essential and must be made through the MindBody app or Self Love Club Pilates Studio website.

Waitlists
You can join the waitlist for a class if it is fully booked, and if any cancellations occur, you will be notified up to 1 hour before the class starts. If you add yourself to a waitlist, you are agreeing to the commitment of attending that class if a spot becomes available. You must remove yourself from the waitlist if you no longer wish to attend. Normal late cancel and no show terms and conditions apply to waitlisted clients.

Cancellation Policy‍
Cancellations or rescheduling of classes need to be made more than 6 hours prior to your class start time. If you Late Cancel your booking, you will automatically lose your session. If you are on SLC Unlimited or Love Starter, you will be charged a $10 late cancellation fee.

No Show Policy‍
If you reserve a space in a class and do not show up without cancelling through MINDBODY or the SLC website, you will automatically lose your session and a $15 no show fee will be deducted from your account.

Definitions:
Late Cancel – you cancel your class within the 6 hours prior to start time via Mindbody or the SLC website.
No Show – you do not cancel your class prior to the start time and do not turn up to the class.

*We ask that you cancel any class you may not be able to attend out of consideration for our other visitors‍

Any attempt to change to your class bookings via text message, voicemail or phone call will not be accepted. Please do not hesitate to ask for assistance if unsure on how to cancel or reschedule through the Mindbody app or SLC website. 

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class.

You will be required to wear grip socks for all Reformer classes. Standard or grip socks can be worn for Aerial or Mat based classes. You must remove all jewellery including earrings, necklaces, rings, watches, bracelets/anklets etc. prior to any Aerial Pilates class to protect the integrity of our equipment.

If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to extend your class pack for the term of the closure period as per these terms and conditions.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn. Class packs will not be extended during this time unless medical documentation is provided.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury. 

Any queries regarding Self Love Club Pilates Studio’s T&Cs, please contact us at info@selfloveclubpilates.com.au

Love Starter
Unlimited Reformer, Aerial, Mat & Barre classes valid for 14 days from your first booking. Applies to new clients only. Can only be redeemed once per new client per 24 months. Non-redeemable for refunds or cash. Valid for any Reformer, Aerial or Mat Pilates class. Please note, late cancellation & no show fees still apply to our Love Starter package. Even though classes are unlimited, it is critical you only book into classes you are going to attend, otherwise you will be charged a $10 late cancellation or $15 no show fee.

Casual Love
1x single pass to any Reformer Aerial, Mat or Barre class. To be used within 2 months of purchase. A 7 day cooling off period applies from the purchase date. A 7 day cooling off period applies from the purchase date.

S Club 5
5 Pack of Reformer, Aerial, Mat and/or Barre classes to use within 3 months of purchase. If you still have passes left on your S Club 5 Package after 3 months since your purchase date, these will no longer be valid. A 7 day cooling off period applies from the purchase date.

S Club 10
10 Pack of Reformer, Aerial, Mat and/or Barre classes to use within 4 months of purchase. If you still have passes left on your S Club 10 Package after 4 months since your purchase date, these will no longer be valid. A 7 day cooling off period applies from the purchase date.

S Club 20
20 Pack of Reformer, Aerial, Mat and/or Barre classes to use within 5 months of purchase. If you still have passes left on your S Club 20 Package after 5 months since your purchase date, these will no longer be valid. A 7 day cooling off period applies from the purchase date.

Mums & Bubs/Mums & Minis
This 6 week program can be purchased upfront. You are agreeing to pay for the full 6 week program, even if you cannot attend 1 or more sessions, as your spot is reserved and held. Late cancellations or no shows will NOT incur any additional fees for these programs. The program is non refundable. Missed sessions are non refundable however if there is availability to attend a make-up session in another Mums and Bubs class, this can be arranged on a case-by-case basis. Make-up sessions for our standard group timetable are not applicable. You accept full responsibility for the care and safety of your child in the studio environment. You are more than welcome to attend to your child’s needs at any stage during the program. Nappy changes and breastfeeding are welcomed in the studio. By confirming your enrolment, you are agreeing to the terms and conditions.

Private & Semi-Private Classes
A Private Class is defined as a Pilates class with 1x client and 1x Pilates Instructor. It is purely 1 on 1 with no other clients or Instructors participating. A Semi-Private class is defined as a Pilates class with 2x clients and 1x Pilates Instructor. Both Private and Semi-Private classes run for 60 minutes and can be booked outside of our regular schedule. Clients are welcome to book a Private Class for all forms of Pilates that we offer including Reformer, Aerial, Mat & Barre providing we have availability. Private and Semi-Private classes can be purchased/booked by contacting info@selfloveclubpilates.com.au. If you cancel your Private or Semi-Private Class less than 4 hours before start time, you will be charged a $50 Late Cancellation Fee however, you will get your pass back to rebook. If you do not attend your Private or Semi-Private Class without cancelling, you will forfeit your pass. You can reschedule or cancel classes by contacting info@selfloveclubpilates.com.au.

2 Weeks Free on SLC Memberships Offer
This offer must be redeemed before your Love Starter pack ends and, within 7 days of receiving the promotional email. If it is not redeemed in this time frame, it will not be honoured. A minimum term of 12 paid weeks applies after the 2 free weeks. All other SLC Membership terms and conditions apply. This offer is not applicable with any other promotion or offer.

SLC Unlimited 6 Months Upfront Birthday Offer
Available for purchase on Saturday 5th to Sunday 6th October 2024 only. Receive 30% OFF a 6 month upfront SLC Unlimited Membership. Total cost of $1,310.40. Save $561.60. Upfront payments only. Maximum of 10 memberships available for purchase. Applicable to both new members and upgrades for existing members (excluding SLC Unlimited Members). A 7 day cooling off period applies from the purchase date. You are entitled to a free 14 day suspension during the 6 month membership period. An early exit fee of $200 will apply for membership cancellations. Cancellations require 30 days written notice. All other membership Terms & Conditions Apply.

Student & Emergency Service Workers Discount
Students & emergency service workers are eligible for a 10% discount on new S Club 5, 10 & 20 packages or new and existing SLC Memberships. You must provide a copy of your valid student/services card. Promotion can only be redeemed by contacting Self Love Club Pilates at info@selfloveclubpilates.com.au. Applies to full time students and emergency service workers only.

Memberships – Terms and conditions

SLC 2 Committed – Terms and conditions

This SLC 2 Committed Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC 2 Committed Membership Contract consists of fortnightly payments of $106.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC 2 Committed Membership Contract has a minimum term of 24 weeks. Please note, this 24 week term does not include promotional free periods or suspension periods. A 7 day cooling off period applies from the purchase date. You have purchased an SLC 2 Committed Membership Contract, entitling you to up to 4 sessions every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and the session will be deducted. Classes cancelled 6 hours or more before the start of the class will not be deducted and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, the session will be deducted and you will be charged a $15 no show fee.

Membership Cancellation: Your SLC 2 Committed Membership Contract can be cancelled after the minimum term of 24 weeks. This 24 week term does not include promotional free periods or suspension periods. Cancellation requires two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. If you wish to cancel your membership prior to the 24 week term, you will be charged a break fee of $212. This payment will not be in exchange for any classes.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class. Please also note, if you are more than 2 minutes late your place may be given to a waitlisted client.

Suspensions: Your SLC 2 Committed Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC 2 Committed Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC 2 Committed Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC 2 Committed Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the payment details saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect. Please note, you will need to serve your minimum 24 week period before you can downgrade your membership.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property as per these terms and conditions.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

SLC 2 Commitment Free – Terms and conditions

This SLC 2 Commitment Free Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC 2 Commitment Free Membership Contract consists of fortnightly payments of $114.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC 2 Commitment Free Membership Contract has no minimum term however, cancellation requires two weeks notice. This two week period does not include promotional free periods or suspension periods. A 7 day cooling off period applies from the purchase date. You have purchased an SLC 2 Commitment Free Membership Contract, entitling you to up to 4 sessions every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and the session will be deducted. Classes cancelled 6 hours or more before the start of the class will not be deducted and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, the session will be deducted and you will be charged a $15 no show fee.

Membership Cancellation: Your SLC 2 Commitment Free Membership Contract can be cancelled at any time, we just require two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. This two week period does not include promotional free periods or suspension periods.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class. Please also note, if you are more than 2 minutes late your place may be given to a waitlisted client.

Suspensions: Your SLC 2 Commitment Free Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC 2 Commitment Free Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC 2 Commitment Free Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC 2 Commitment Free Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the payment details saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property as per these terms and conditions.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

SLC 3 COMMITTED – Terms and conditions

This SLC 3 Committed Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC 3 Committed Membership Contract consists of fortnightly payments of $136.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC 3 Committed Membership Contract has a minimum term of 24 weeks. Please note, this 24 week term does not include promotional free periods or suspension periods. A 7 day cooling off period applies from the purchase date. You have purchased an SLC 3 Committed Membership Contract, entitling you to up to 6 sessions every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and the session will be deducted. Classes cancelled 6 hours or more before the start of the class will not be deducted and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, the session will be deducted and you will be charged a $15 no show fee.

Membership Cancellation: Your SLC 3 Committed Membership Contract can be cancelled after the minimum term of 24 weeks. This 24 week term does not include promotional free periods or suspension periods. Cancellation requires two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. If you wish to cancel your membership prior to the 24 week term, you will be charged a break fee of $272. This payment will not be in exchange for any classes.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class.

Suspensions: Your SLC 3 Committed Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC 3 Committed Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC 3 Committed Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC 3 Committed Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the payment details saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect. Please note, you will need to serve your minimum 24 week period before you can downgrade your membership.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

SLC 3 COMMITMENT FREE – Terms and conditions

This SLC 3 Commitment Free Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC 3 Commitment Free Membership Contract consists of fortnightly payments of $148.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC 3 Commitment Free Membership Contract has no minimum term however, cancellation requires 2 weeks notice. A 7 day cooling off period applies from the purchase date. You have purchased an SLC 3 Commitment Free Membership Contract, entitling you to up to 6 sessions every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and the session will be deducted. Classes cancelled 6 hours or more before the start of the class will not be deducted and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, the session will be deducted and you will be charged a $15 no show fee.

Membership Cancellation: Your SLC 3 Commitment Free Membership Contract can be cancelled at any time, we just require two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. This two week period does not include promotional free periods or suspension periods.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class.

Suspensions: Your SLC 3 Commitment Free Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC 3 Commitment Free Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC 3 Commitment Free Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC 3 Commitment Free Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the credit card saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

SLC Unlimited COMMITTED – Terms and conditions

This SLC Unlimited Committed Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC Unlimited Committed Membership Contract consists of fortnightly payments of $156.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC Unlimited Committed Membership Contract has a minimum term of 24 weeks. Please note, this 24 week term does not include promotional free periods or suspension periods. A 7 day cooling off period applies from the purchase date. You have purchased an SLC Unlimited Committed Membership Contract, entitling you to unlimited sessions (capped at 2 per day) every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and you will be charged a $10 fee. Classes cancelled 6 hours or more before the start of the class will not incur a fee and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, you will be charged a $15 no show fee.

Membership Cancellation: Your SLC Unlimited Committed Membership Contract can be cancelled after the minimum term of 24 weeks. This 24 week term does not include promotional free periods or suspension periods. Cancellation requires two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. If you wish to cancel your membership prior to the 24 week term, you will be charged a break fee of $312. This payment will not be in exchange for any classes.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class.

Suspensions: Your SLC Unlimited Committed Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC Unlimited Committed Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC Unlimited Committed Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC Unlimited Committed Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the credit card saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect. Please note, you will need to serve your minimum 24 week period before you can downgrade your membership.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn. Class packs will not be extended during this time unless medical documentation is provided.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

SLC Unlimited COMMITMENT FREE – Terms and conditions

This SLC Unlimited Commitment Free Membership Contract is based on a 4 week (28 days) not on a calendar month. This SLC Unlimited Commitment Free Membership Contract consists of fortnightly payments of $172.00 which will be debited from a credit card or direct debit from your nominated bank account at the start of your membership period and then every 14 days from the Contract start date. The SLC Unlimited Commitment Free Membership Contract has no minimum term however, cancellation requires 2 weeks notice. A 7 day cooling off period applies from the purchase date. You have purchased an SLC Unlimited Commitment Free Membership Contract, entitling you to unlimited sessions (capped at 2 per day) every 2 weeks from the contract start date. These sessions can be used as you please over the 2 weeks following the most recent payment date.

Class Cancellations & No Shows: If you cannot attend a class, please ensure you cancel so clients on the waitlist may attend. Our Cancellation Policy requires cancellation no less than 6 hours prior to commencement of the class. Classes cancelled within 6 hours of commencement will be considered a “Late Cancel” and you will be charged a $10 fee. Classes cancelled 6 hours or more before the start of the class will not incur a fee and can be rebooked at another suitable time. “No Shows” will not be accepted. If you reserve a space and do not show up without cancelling via the Mindbody app, SLC website or contacting and receiving a reply from Self Love Club Pilates Studio, you will be charged a $15 no show fee.

Membership Cancellation: Your SLC Unlimited Commitment Free Membership Contract can be cancelled at any time, we just require two weeks’ notice from your next payment date, to be made in writing to info@selfloveclubpilates.com.au. This two week period does not include promotional free periods or suspension periods.

A class must have a minimum of 3 participants to run. Self Love Club Pilates Studio reserves the right to cancel a class at their discretion. You will be contacted by either phone or email at least 2 hours before the commencement of the class. You will not be charged and your session will be re-credited to your account.

Late arrivals: for your own safety and out of respect to our other clients, if you are more than 5 minutes late you will not be permitted entry into the class.

Suspensions: Your SLC Unlimited Commitment Free Membership Sessions can be suspended for a minimum of 7 days. You may suspend your membership for a total of 56 days within a calendar year. If you need to suspend your membership beyond this 56 day period, you can do so at a cost of $10 per week thereafter. You must provide 7 days minimum notice by filling out this suspension form to suspend your membership. Suspensions cannot be applied after the fact or backdated. If you need to suspend your membership for any medical reason and provide supporting documentation, we can extend your 56 day period with no charge.

Extensions: Extending your sessions will be decided on a case by case basis. If you require an extension, please contact info@selfloveclubpilates.com.au. Please allow a minimum of 24 hours for reply.

Failed Payment Fee: Your fortnightly payments may sometimes decline because of card problems, security reasons or funding issues. If this occurs, Mindbody may charge a transaction fee and will try and reprocess payment the following day.

Membership Renewal: This SLC Unlimited Commitment Free Membership Contract will continue to renew each 4-week period (28 days, not a calendar month) until you supply written notice to cancel. It is your responsibility to cancel your SLC Unlimited Commitment Free Membership Contract by contacting info@selfloveclubpilates.com.au.

Transferring Sessions: SLC Unlimited Commitment Free Membership Contract sessions are non-transferable. In the event you are unable to use your sessions due to physical incapability, please contact info@selfloveclubpilates.com.au and a solution will be resolved on a case by case basis. If you attend an additional class during your allocated fortnight, a members casual rate of $26.50 will be charged to the credit card saved on your account.

Switching membership types: If you would like to upgrade your membership, this can be done by contacting us at info@selfloveclubpilates.com.au. There is no waiting period to upgrade. If you would like to downgrade your membership, there is a 2 week notice period before changing. After this 2 week period your new membership type will take effect.

Studio Closures and Public Holidays: Self Love Club Pilates Studio may close during the Christmas and Easter periods and for Public Holidays. Scheduled payments will run as normal however please contact info@selfloveclubpilates.com.au to request an extension of your Session Period to cater for these few closures as required.

COVID-19: If Self Love Club Pilates Studio is forced to close due to government lockdown regulations, you will be contacted via email and given the option to suspend your membership for the term of the closure period.

If masks are enforced by the government for our health and safety, Self Love Club Pilates Studio will still operate as normal. A medical certificate or exemption letter will be required if a mask cannot be worn. Class packs will not be extended during this time unless medical documentation is provided.

Self Love Club Pilates Studio is in no way responsible for the safekeeping of your personal belongings while you attend class. Self Love Club Pilates Studio does not assume responsibility for any lost or stolen personal property.

You understand that classes may be physically strenuous and you voluntarily participate in them with full knowledge that there is a risk of personal injury. You agree to disclose any pre-existing illness or injury that may increase your risk of personal injury.

Owners and/or Instructors reserve the right to restrict or prohibit clients from particular class types for safety reasons.

Memberships may be subject to a price increase. This will be conveyed in writing prior to any changes.

I agree that Self Love Club Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Self Love Club Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

MEMBERSHIP PERKS

Membership perks apply to any SLC rolling membership. Please refer to the list below.

  • 10% off retail. Includes socks and merchandise.
  • 20% off LEELO Active
  • Advance bookings to reserve your favourite classes. Up to 60 days in advance.
  • Free 56 day suspension per calendar year. Additional suspensions will incur a $10 fee per week.
  • Surprise giveaways for class consistency & milestones
  • Bring a bestie for FREE each month. Subject to class availability. Limited to 1 person per member per month. Simply email us at info@selfloveclubpilates.com.au to book them in
  • First to know about promotions
  • Priority for events and workshops

SLC Gift Cards

Self Love Club Pilates Studio Gift Cards can be purchased online at www.selfloveclubpilates.com.au/pricing. Gift Card amounts are completely customisable. Under the Australian Consumer Law, all Self Love Club Pilates Studio Gift Cards are valid for 3 years from the original date of purchase. Gift Cards that are beyond this 3 year period will be deemed as invalid and can no longer be used. Gift Cards cannot be exchanged or refunded and can only be used to purchase services provided at Self Love Club Pilates Studio. All Self Love Club Pilates Studio Gift Cards can be redeemed online via Mindbody or the Mindbody App.

MOVE INTO SUMMER GIVEAWAY TERMS & CONDITIONS

Overview

  1. The promoter is Self Love Club Pilates Studio of 23 & 25 Murray Street, Como, WA, 6152 (ABN 73631841571) (“Promoter”)
  2. By participating in this Competition, the participants accept these Terms and Conditions which includes the Promoter’s Terms of Use, and acknowledge the Privacy Policy. Any violation of these Terms and Conditions may result in disqualification.  In the case of conflict between these Terms and Conditions and any other materials arising from or in connection with this Competition, these Terms and Conditions shall prevail. 
  3. This Competition commences at 12:00pm Australian Western Standard Time (AWST) on Friday 8th November 2024, and ends at 11:59pm AWST on Friday 15th November 2024 (“Promotion Period”). The time of entry for this Competition shall be the time when the online entry from the Referee (defined below) is received by the Promoter not the time of transmission by the Referee.  Entry that is received after 11:59pm AWST on Friday 15 November 2024 would be considered as invalid. 

How to Enter

  1. To enter:
    a) The participant must be a Perth, Western Australian resident aged 18 years or above;
    b) The participant (a) completes the instructions in the “Move Into Summer Giveaway” post on @selfloveclubpilates Instagram and/or Facebook account and tags 1x friend on the post;
    c) The participant (a) and person they tag in the post must both be following @selfloveclubpilates on Instagram and/or Facebook;
    d) The participant (a) can increase their chances of winning by liking and sharing the giveaway post to their Instagram and/or Facebook Story and tagging @selfloveclubpilates.
  2. The same participant can enter this competition as many times as they like.  
  3. The Promoter reserves the right to (a) verify the validity of entries and participants; (b) disqualify any participant whose entry is not in accordance with these Terms and Conditions, or who otherwise committed misconduct or fraud.  The Promoter’s decision is final and no communication will be made for such a decision or related process. 
  4. Employees and contractors (and their immediate family members) of Self Love Club Pilates Studio, their related companies, subsidiaries and all agencies associated with this Competition are ineligible to enter.

Prize & Determination

  1. There shall be one winner of the prize during the Promotion Period. The winner will receive the following Move into Summer prize pack: 1x month of unlimited Pilates at Self Love Club Pilates Studio with the face value of $312 AUD, 1x Beach Towel with the face value of $74.95 AUD, 1x Owala Water Bottle with the face value of $70 AUD, 1x SLC Pilates Cap with the face value of $50, 1x bottle of SPF with the face value of $50 AUD, 2x SLC Pilates Crocs Jibbitz with the face value of $16 AUD and 1x SLC Pilates Sticker Sheet (all of which are inclusive of GST) as the prize.
  2. This Competition is a game of chance. Skill plays no part in determining the winner. One entry will be randomly selected using a random number generator at the Promoter’s premises located at 23 & 25 Murray Street, Como, WA, 6152 by 18 November 2024 (“Selection Date”) with 2 people present, 1 being the selector and the other a witness.
  3. All entries must be an independent and genuine entry. Entries must not have been published previously and/or have been used to win prizes in any other competitions whether with us or otherwise.
  4. The winner will be notified by email, social media or phone within 7 days after the Selection Date.

General Terms & Conditions

  1. Participants shall be responsible for the entry and entry content (“Entry”) which they submit. The Promoter shall not be liable in any way for such entry to the extent permitted by law.  Participants warrant and agree that (a) they will obtain prior consent from the Referee for the provision of  his/her email address to the Promoter; (b) they will obtain prior written consent from any person who has jointly created or has any rights in the Entry to the uses and terms provided in these Terms and Conditions; and (c) they will comply with all relevant laws.   
  2. All intellectual property rights in the Entries become the properties of the Promoter. Participants further consent to the Promoter using and sub-license the participant’s name and Entry in any media perpetually without remuneration for the purposes of delivering and promoting this Competition, and marketing. Participants further consent to the Promoter disclosing the participant’s personal information and Entry collected to any government authority (if required by law). 
  3. If, for any reason, this Competition cannot be proceeded as a result of improper interfering, fraud, technical difficulties or other cause beyond the reasonable control of the Promoter, to the extent permitted by law the Promoter reserves the right: (a) to disqualify any participant who improperly interferes with the entry process; and/or (b) to cancel, terminate, modify or suspend this Competition.
  4. To the extent permitted by law, the Promoter makes no warranties, representations or guarantees, express or implied, in fact or in law, as regards this Competition.
  5. The Promoter does not exclude any rights or remedies in respect of goods/services which cannot be excluded, restricted or otherwise modified by law including any consumer guarantee under Australian Consumer Law. 
  6. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including, but not limited to, indirect, consequential or special loss) or for personal injury which is suffered or sustained, in connection with or arising from this Competition.  Examples include but not limited to (a) any entry or prize that is incorrect, invalid, disqualified, canceled, late, delayed, lost, altered, damaged or otherwise interrupted (whether before or after their receipt by the Promoter); (b) any technical issues (whether or not under the Promoter’s control), unauthorised access or improper interference; (c) winner’s tax liability arising from or in connection with this Competition; or (d) use of a prize by the winner, except if such liability cannot be excluded by laws.
  7. Without limiting any other terms herein and to the extent permitted by law, the participant indemnifies the Promoter for any breach of the above terms, conditions or warranties.
  8. The Promoter’s failure to enforce any of its rights at any stage does not constitute a waiver of the same. 
  9. Any costs associated with submitting the Entry is the participant’s sole responsibility and is dependent on the Internet service provider used.
  10. These Terms and Conditions shall be governed by the laws of Western Australia.
  11. If you have any questions regarding this Competition, the Promoter may be contacted by email at info@selfloveclubpilates.com.au

General Terms and conditions

Terms
By accessing the website at http://www.selfloveclubpilates.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Self Love Club Pilates Studio’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on Self Love Club Pilates Studio’s website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Self Love Club Pilates Studio at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer
The materials on Self Love Club Pilates Studio’s website are provided on an ‘as is’ basis. Self Love Club Pilates Studio makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Self Love Club Pilates Studio does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations
In no event shall Self Love Club Pilates Studio or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Self Love Club Pilates Studio’s website, even if Self Love Club Pilates Studio authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials
The materials appearing on Self Love Club Pilates Studio’s website could include technical, typographical, or photographic errors. Self Love Club Pilates Studio does not warrant that any of the materials on its website are accurate, complete or current. Self Love Club Pilates Studio may make changes to the materials contained on its website at any time without notice. However, Self Love Club Pilates Studio does not make any commitment to update the materials as per these terms and conditions.

Links
Self Love Club Pilates Studio has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Self Love Club Pilates Studio of the site. Use of any such linked website is at the user’s own risk.

Modifications
Self Love Club Pilates Studio may revise these terms and conditions / terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Western Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.